Schedule your appointment

Making an appointment at Urology Group Aalst takes just a few minutes. Online via mynexuzhealth, or by phone through our central secretariat. On this page you'll find everything you need for a smooth appointment.

section 1 - Making an appointment

Two ways to make an appointment

Choose whatever suits you best — online via the mynexuzhealth patient portal, or by phone through our secretariat.

Method 1 - recommended

Online via mynexuzhealth

Available 24/7 — book a suitable time yourself with the urologist of your choice.

You will be redirected to mynexuzhealth.be

What you need

  • Your eID, itsme, or a mynexuzhealth account
  • A referral letter from your GP, if applicable
  • Knowledge of which urologist you'd like to see
method 2

By phone through the secretariat

Prefer not to go digital? One central number can help you, no matter which campus.

central secretariat
available
Mon - Fri - 08:00 - 17:00

Not reachable during the day? Send an email to info@urologygroupaalst.be

Tip: Language support or assistance

Don't speak Dutch, or are you deaf or hard of hearing? Ask for an interpreter or intercultural mediator when booking your appointment — we're happy to arrange this for you.

Section 2 - Preparing for your appointment

What to bring, and how to prepare

Good preparation makes for a smooth consultation. Below is an overview of what to bring and how to best prepare for your conversation with your urologist.

checklist

For the paperwork

Electronic identity card (eID)

For children: Kids-ID or ISI+ card

Hospitalization insurance details

Assurcard, DKV, Medi-Link, etc.

Referral letter from your GP

If applicable

Payment card or cash

checklist

For your conversation with the doctor

A list of your medication

Including supplements and painkillers

A list of your allergies

Medications, contrast agents, etc.

Previous test results

Blood values, scans, biopsies

Write down your questions beforehand

practical

Brochures for your specific procedure or treatment

Are you scheduled for a specific procedure? Read our patient information beforehand

Go to the brochures
section 3 - Checking in at the campus

How your arrival works

You'll follow the same simple check-in procedure at every AZORG campus. We recommend arriving 15 minutes in advance so you can check in without rushing.

1

Preparation

Before the procedure, your urologist will discuss it with you in detail. You'll receive instructions on preparation, anesthesia, and what to expect after the procedure.

2

Positioning of the robot

Before the procedure, your urologist will discuss it with you in detail. You'll receive instructions on preparation, anesthesia, and what to expect after the procedure.

3

The procedure

Before the procedure, your urologist will discuss it with you in detail. You'll receive instructions on preparation, anesthesia, and what to expect after the procedure.

Per campus: parking, opening hours, floor plan

Practical details differ per campus. Check the campus page for parking and accessibility information and the exact location of the urology department.

View campuses
section 4 - changing or canceling

Changing or canceling an appointment

Can't make your appointment? Let us know at least 24 hours in advance, online via mynexuzhealth or by phone through our secretariat.

Method 1 - instant

Via mynexuzhealth

Log in and manage your appointments yourself.
Available 24/7.

method 2

By phone or email

053 72 41 11
Mon - Fri - 08:00 - 17:00

info@urologygroupaalst.be

Note: Administrative fee

Didn't show up or canceled too late? If you miss an appointment without giving at least 24 hours' notice, we charge an administrative fee of €25.

quick contact

Call directly

General secretariat

available
Mon - Fri - 08:00 - 17:00

Outside office hours: 112